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Refund Policy

Thank you for choosing our digital marketing and WhatsApp marketing services. We are committed to providing you with top-notch service and results. Please read the following refund policy carefully before making a purchase:

1. Refund Eligibility:

  • We offer refunds only in specific circumstances where we fail to deliver the promised services as outlined in the agreement.

  • Refunds are not applicable for dissatisfaction with results or changes in business circumstances.

2. Non-Refundable Services:

  • All digital marketing and WhatsApp marketing services are non-refundable once the service has been delivered or initiated.

  • This includes but is not limited to:

    • Campaign setup and management fees.

    • Advertising spend on platforms (e.g., Facebook Ads, Google Ads).

    • Consultation fees.

    • Creative design fees.

    • Any other service fees explicitly stated as non-refundable in the agreement.

3. Refund Procedure:

  • If you believe you are eligible for a refund based on our failure to deliver the agreed-upon services, you must notify us within 4 days of the invoice issue.

  • Refund requests must be made in writing and sent to hello@wapflow.com

  • We reserve the right to investigate the issue and determine refund eligibility at our discretion.

  • Approved refunds will be processed within [10 days] of the refund request approval.

4. Exceptions:

  • We may make exceptions to this refund policy in extenuating circumstances, such as legal obligations or errors on our part.

  • Any exceptions will be considered on a case-by-case basis and at our sole discretion.

5. Contact Us:

  • If you have any questions about our refund policy or would like to request a refund, please contact our customer support team at hello@wapflow.com.

6. Agreement Acknowledgment:

  • By purchasing our digital marketing and WhatsApp marketing services, you acknowledge that you have read, understood, and agreed to abide by this refund policy.

Note: This refund policy is subject to change without prior notice. Please review the policy periodically for any updates or amendments.

Thank you for entrusting us with your digital marketing needs. We appreciate your business and look forward to serving you.

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